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Protect Your Personal Information
CUETS Financial and Community Credit Union encourages our members not to disclose personal or financial information over the phone or on the Internet.
Recently several CHOICE REWARDS cardholders were contacted in an e-mail scam. In the e-mail, cardholders were informed of a non-existent program called “Cash Points” and were told to update their credit card account information to win 1,000 points.
These e-mails are fraudulent – if you receive one, please delete the email and do not click on the link in the message.
The e-mail directs people to a fraudulent version of the cucardsonline.com site, where they’re asked to enter information such as their social insurance number, mother’s maiden name, credit card number and CVC number (the security code found on the back of a credit card). Please do not disclose any of the personal information over the phone or Internet.
You can help protect yourself with these simple tips:
• Unlike phishing e-mails, we will never ask you to verify personal information in response to an e-mail
• Most fake communications convey a sense of urgency by threatening discontinued service
• Many fraudulent e-mails contain misspellings, incorrect grammar, and poor punctuation
• Links within the fake e-mail may appear valid, but deliver you to a fraudulent site
• Phishing e-mails often use generic salutations like “Dear Customer,” or “Dear Account Holder” instead of your name
• The address from which the e-mail was sent is often not one from the company it claims to be
Keeping cardholders’ financial information safe is something we take very seriously. For more information on how CUETS protects your information, please visit www.cuets.ca/privacy/index.html
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