Phone and Credit Card Scam Alert

A member of our Amherst Branch reported to us that she received a phone call from 214-974-0930. The caller asked her if she banked at the Credit Union and she replied that she did. He confirmed that she had her mortgage with the Credit Union. The caller also knew the member’s date of birth. The individual on the phone proceeded to tell that member that he needed to verify her Credit Union Visa card information. This alerted the member that something was up and she refused to provide that information and suggested that he mail her something. The individual on the phone became persistent and threatening—he claimed to be the head of the Credit Union and if she didn’t provide the information immediately he would freeze all of her accounts. The member told the caller that he would have to do what he had to do and hung up.

We took the liberty of doing a Reverse Phone Directory look-up of 214-974-0930 to discover that this phone originated from Texas. The Reverse Phone Directory also had a list of comments from individuals who had also been called this number and became suspicious of a scam.

This is most definitely a scam! Community Credit Union does not ask you to verify credit card numbers over the phone. Please protect yourself and do not provide any personal or financial information to anyone over the telephone.

Thank you so much to our Amherst member for bringing this to our attention!


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